Meet The Team

We are an award-winning salon in Bury St Edmunds, with a vast amount of experience, knowledge and skills, to bring you the very best hair cuts, colours & styles. 

If you are interested in an appointment, please book by calling our hair team on 01284 754066 or book online. 

Find out more about each staff member by clicking on their individual staff profile below.

Charlotte

What is your name? 

Charlotte

How long have you been hairdressing?

I’ve been hairdressing for 20 years. I’ve had the opportunity to work in some great salons throughout my career, including Toni & Guy. I’ve loved every stage of my journey.

What do you love about hairdressing?

I love making people feel good about themselves. There’s nothing better than seeing a client leave the salon feeling confident and happy with their hair. I also love the creative side of hairdressing and the fact that no two clients are ever the same.

What are your favourite hairstyles/colours?

I love creating beautiful, natural-looking colour, especially blondes, highlights and soft, dimensional tones. When it comes to styling, I love effortless, modern looks that suit the individual and are easy for clients to recreate at home.

If you could style any celebrity’s hair, who would you choose and why?

Jennifer Aniston — I love her timeless, effortless style and all the different variations of her iconic hair over the years.

Who or what inspires you?

My clients inspire me. I love seeing how a new colour, cut or style can completely transform someone’s confidence. Fashion, current trends and other talented hairdressers also inspire me.

What would your desert island 3 haircare essentials be?

A really good shampoo and conditioner, a nourishing hair mask and a good styling product — because even on a desert island, the hair still needs to look good!

Do you have any hobbies?

I love spending time with the people I’m close to, going out for nice meals, travelling and enjoying a bit of downtime. I also love anything related to interiors and making a space feel like home.

What is your ultimate ambition?

To continue doing what I love, keep developing my skills and build a loyal clientele who trust me with their hair and enjoy coming to see me.

Describe yourself in 3 words

Friendly, creative, passionate.

Alice

What is your name? 

Alice

What is your job title?

Senior Hair Stylist

How long have you been hairdressing?

I have been working in the hairdressing industry since I was 14, so I’ve now been in the industry for around 15 years.  I’ve been qualified for 12 years and have continued to develop my skills and experience throughout my career.  Hairdressing has always been a huge passion of mine, and I feel very lucky to have built a career doing something I genuinely love.  I joined Gavin Ashley in August 2026.

What do you love about hairdressing?

One of my favourite things about hairdressing is meeting new people and hearing all the different stories and experiences that every client brings with them. I love that no two days or clients are ever the same.

What are your favourite hair styles/colours?

I particularly love creating beautiful blonde colours and there’s nothing better than finishing a colour with a big, bouncy blow dry! I also really enjoy creating beautiful hair ups for those special occasions.

Which celebrity’s hair would you like to get your hands on and why?

I would love to work on Margot Robbie’s hair.  She consistently has effortlessly beautiful, soft blonde tones that look healthy and expensive, which I really admire.  I’d love the opportunity to enhance her colour and create the glossy, bouncy finishes she’s known for.

Who or what inspires you?

My biggest inspiration for becoming a hairdresser came from growing up watching my two Aunties.  They were both incredibly hardworking and I loved watching them create beautiful hairstyles and transform their clients’ hair. Seeing their passion for what they did really inspired me to follow the same path.

What would your desert island 3 essential hair care items be?

This is a difficult one but it would have to be my beloved Denman D81M brush with mixed bristles, Kerastase gloss absolu  hydra glaze shampoo, conditioner and crème hydra glaze mask treatment.

What are your hobbies?

I love reading and recently a friend and I started our own book club, so I’m always trying to find time to squeeze in as many books as possible!

I’m also a first time Mum so life outside of the Salon is very much centred around my little one. When I do get some free time, you’ll usually find me with a book in hand.

What is your ultimate ambition?

My ultimate ambition would be to move into hairdressing education and teaching.  I've always had a real passion for helping and teaching other Hairdressers, particularly those who are just starting out in the industry.  I love sharing knowledge, helping people build their confidence and watching them develop their skills.

Describe yourself in 3 words?

Fun-loving, chatty, and determined.