Frequently Asked Questions
Click the relevant topic below for help with your query.
It's very easy to book a hair appointment at our Bury St Edmunds hairdressing salon. You can call us on 01284 754066, email [email protected] or book online.
We open late on Thursday until 8pm. View opening times for Gavin Ashley Hairdressing.
Gavin Ashley Hair Salon is proud to be stockists of professional Aveda haircare and colour in Bury St Edmunds. We offer a wide range of cruelty-free products and treatments at the salon. An overwhelming majority of Aveda products are vegan, containing no animal-derived ingredients.
We think we are the best salon for balayage colour in Bury St Edmunds! Our skilled team of hair colour experts keep up to date with the latest balayage hair colouring techniques and trends to deliver your dream look.
Yes, we offer free hair consultations in Bury St Edmunds. We will help you find the perfect haircut, colour and style, plus recommend the most suitable Aveda haircare products during a detailed hair consultation. We will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.
We are a unisex salon in Bury St Edmunds offering haircutting and styling for men and women. Find out more about our men's hair services at Gavin Ashley.
Our salon price list varies depending on which level of stylist you choose and whether you are booking in for a balayage root touch, a few face framing balayage highlights, or a complete balayage hair colour transformation!
Our clients tell us we are their number one hair salon in Bury St Edmunds and we are proud to have gained a reputation for delivering the best hair cuts, hair colour & styles.
Gavin Ashley Hair Salon is proud to be stockists of professional Aveda haircare and colour in Bury St Edmunds. We offer a wide range of cruelty-free products and treatments at the salon. An overwhelming majority of Aveda products are vegan, containing no animal-derived ingredients.
Yes, we offer free hair consultations in Bury St Edmunds. We will help you find the perfect haircut, colour and style, plus recommend the most suitable Aveda haircare products during a detailed hair consultation. We will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.
Searching for products for thinning hair? Aveda offer a collection of hair volumising products which promise to help elevate your locks and give you thicker, fuller hair.
If you are concerned with fine or thinning hair, our thinning hair solutions are powered by botanicals – including certified organic alma fruit - and expands strands from roots to ends.
Searching for hair thickening products? Aveda offers a collection of hair thickening heroes promise to help elevate your locks and give you a fuller style.
If you are concerned with fine or thinning hair, our hair thickener for women is powered by botanicals – including certified organic amla fruit - and expands strands from roots to ends.
Looking for hair volumising products? You’ve come to the right place. We have a vast collection of hair volumising products that are expertly designed to make your hair appear thicker, fuller and healthier. Whether you’re after a weightless styling foam, an extra-firm hair spray or a clay conditioner – we’ve got you covered.
Look no further for natural dry hair products made to help condition and hydrate dull hair. If you’ve noticed breakage, split ends or a rough texture, try our nutriplenish™ range, available in light or deep moisture. From nourishing hair oil to hydrating masks and more, discover our natural products for dry hair made from 98% naturally derived ingredients to leave it feeling hydrated and healthy-looking.
Whether your locks have been damaged by heat, styling, chemicals or simply from the environment, our products, especially our botanical repair™ collection, are focused on restoring dry and damaged hair. Discover our range of natural strengthening shampoo and treatments that will instantly repair the look of hair and help protect from heat styling. Our leave in conditioners detangle and help to protect from further breakage.
Whether your locks have been damaged by heat, styling, chemicals or simply from the environment, our products, especially our botanical repair™ collection, are focused on restoring dry and damaged hair. Discover our range of natural strengthening shampoo and treatments that will instantly repair the look of hair and help protect from heat styling. Our leave in conditioners detangle and help to protect from further breakage.
Aveda's Invati men™ range offers solutions for thinning hair.
invati men™ nourishing exfoliating shampoo exfoliates and refreshes your scalp as it conditions to help strengthen thinning hair.
invati men™ scalp revitalizer instantly thickens the look of your hair, invigorates your scalp when massaged in.
Use our color control shampoo for coloured hair to help you start the day feeling vibrant. Try pairing it with our conditioner for coloured hair in the same range to preserve its vibrancy long after you leave your Aveda salon.
Using plant-based extracts, our shampoo, conditioner and treatments for dyed hair all help lock in colour and resist fading.
Alongside be curly™ favourites, from best-selling be curly™ curl enhancer to specially formulated shampoo and conditioner, we’ve created an edit of products from across our range to help you achieve the definition you’re looking for. Using our natural plant-based products, you can fight frizz and enhance your curls easily.
Natural afro and textured hair products don’t have to be complicated. Made from 98% naturally derived ingredients, our natural hair products are made for all hair types whether you have looser waves or tighter coils. From scalp to ends, our range can help intensify your natural textured hair while keeping it healthy and frizz-free. Our lightweight formulas found in the nutriplenish™ range gently cleanses whether you have wavy or curlier hair.
Fight frizz and block humidity until your next wash day with Aveda's range of products for frizzy hair types.
New Scalp Solutions. Instantly hydrates and boosts scalp moisture by 92%* after 1 week. Suitable for all hair types and textures and 100% vegan.
*tested on 32 women after using scalp solutions balancing shampoo and replenishing conditioner for 1 week
Allow between 2-3 hours for your Reset treatment. Your Gavin Ashley stylist will personalise the treatment to suit you so times may vary slightly.
Reset is a semi-permanent treatment and with the correct care can last for up to four months. this can vary depending on your exact hair type and its condition.
The treatment takes less than 30 minutes to apply. This can vary depending on the length and thickness of your hair. If you have any questions about the Fabriq Quick Fix treatment then please call our friendly team on 01284 754066.
Quick Fix leaves hair feeling healthier, stronger and easier to manage for up to one month, depending on your hair type and condition.
The cost of the Reset treatment will depend on your hair type, its condition and length as well as the experience and skill level of the stylist you choose. View our salon price list.
Fabriq treatments are built on conditioners and proteins and don’t contain formaldehyde or any of its derivatives. If you’re pregnant or nursing and have any concerns, we recommend you consult with your doctor before booking a treatment.
Yes! Reset is both cruelty free and vegan. Read more about the Cruelty-Free & Vegan Hair Care ranges we stock including Aveda.
Once the Reset treatment is complete, you can wash your hair after as little as 30 minutes. Most people prefer to wait and wash at home whenever it suits them. Please note, it’s important that you rinse your hair for 3-5 minutes before washing it for the first time after having the treatment.
Yes, we are proud to offer Aveda Vegan hair colour in Suffolk. Aveda Full Spectrum Hair Colour is a unique colouring system that is different to any other technique, providing amazing results. Rest assured our innovative hair colourists will inspire you with their specialist knowledge and create a bespoke colour that suits your personality and lifestyle.
Yes. We are open until 8pm on Thursdays. View all opening hours for Gavin Ashley Hairdressing.
Yes. All day parking only available nearby in the Multi Storey Car Park on Parkway. Nearest parking is in Waitrose (free for 1 1/2 hours from entry time) or the Arc car park. The Arc car park charges are £3 for up to 2 hours and £4 for 3 hours.
Night charge 1800hrs to 0800hrs is £1. Use RingGo app or tel 020 3046 0010 if paying over the phone - location 4479.
Tuesdays after 3pm parking is free on street, short stay car park or the Arc.
For street parking and short stay car park use Just Park app or website.
Yes. We are a short 3 minute walk from Waitrose & Partners.
Yes, The Arc Shopping Centre is just across the road - around 3 minutes walk.
Yes, we do. Although we recommend booking appointments in advance, we will always do our best to accommodate your schedule.
Please note that a skin test is required prior to any hair colouring appointments.
Yes. You can book online or call our friendly reception team on 01284 754066.
Yes. Gavin Ashley Hair Salon is located right next to The Bury Free Press.